Delete your account
We are sorry to see you go. You can delete your Pulse account from inside the app. If you cannot access the app, use the online deletion request form on this page. Pulse accounts are for adults aged 18 and over.
Delete in the app
This is the primary deletion path. You will need to be signed in to the account you want to delete.
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Open Pulse and sign in
Use the account you want to delete.
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Go to Me → Settings
Open your profile, then open Settings.
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Tap Delete account
Type Delete in the confirmation field, then tap the Delete button.
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Choose Log out & schedule deletion
If you change your mind, choose Keep My Account instead.
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Wait through the 7-day recovery window
Signing back in during this window cancels the request. After the window ends, deletion is completed when you next sign in, and the account cannot be restored.
Request deletion online
Send the request directly from this page. It is submitted to our account deletion form and reviewed by our support team. Include the details you can so we can locate the account.
What is deleted
The account and its associated data are removed from active systems, subject to the retention points below.
- account and profile details;
- profile photos and uploaded images;
- posts, likes, visitors, blocks, and reports;
- chat messages stored for the account;
- coin balance and membership entitlements.
What may be retained
Some records may be kept where necessary or required:
- legal, tax, security, and anti-fraud records;
- backup copies until the ordinary cycle overwrites them;
- content already sent to another user, which remains with that person;
- de-identified or aggregated records that cannot identify you.
Subscriptions
Deleting your account does not cancel a Google Play subscription. If you have Premium or Visitor VIP through Google Play, cancel it in Google Play → Payments & subscriptions.
If you purchased through a third-party checkout, contact that provider or our support channel. Deleting your account does not create a refund right beyond what the store or law requires.